Do you ship to my country?
We ship via Aramex worldwide, with an exemption of a few countries. Please email customer care for more information.
Are taxes/custom fees included in
No, all taxes and customs duty at destination country are to be paid by
What if I don't see what I need on
requirements and we will do our best to stock your favorite items.
Can I pay cash on delivery?
Payment methods include Visa, MasterCard, American Express, Bank transfers
How can I cancel my order if I need
Please contact us as soon as you can. If item has been custom made or shipped,
no cancelation will be accepted.
I have received my order, and it is
Please contact us within 14 days of receipt.
Do you offer gift cards?
Not at the moment.
I'm having trouble placing my order.
Who can I contact to help me?
Please go to contact
for all our contacts information.
How can I keep track of my order for
As soon as your order is shipped, an Aramex tracking number shall be
provided by email.
How do I know if the colour is
accurate? We do not guarantee
the colours are exactly as viewed due to the difference between monitor screen,
phones and tablets.
Can I change my details? Yes you can change by logging into your account or my contacting
our customer care staff.
What size abaya shall I
on the abaya design please follow the size chart provided, if still in doubt
please contact our Customer Care staff to advise you.
I think I sent the wrong
our Customer Care staff within 3 days to ensure that no work was done on your
Can I return my order? If your order was a made to measure/ custom product or discounted item then no
returns are permitted. If there was a
mistake in the order from our end then write us an email to communicate the